We ship shoes worldwide from Hong Kong. The majority of delivery times would fall in the 7-20 range. We appreciate your patience and understanding for international shipping.
Once the order is placed, we gather and package them. The average processing time is 2 business days. Once processed, the order is handed over to our partners for delivery.
For DHL, the shipping time will be 3-7 business days；
For EMS, the shipping time will be 7-15 business days;
Recently, we have DHL and EMS available.
Your package’s arrival depends on different factors. Occasional delay in processing time or cancellation of order may occur when an item was purchased is on backorder or out of stock. Please note that we are not responsible for delay caused by:
Your package is subject to go through Customs. And it may be delayed by Customs processing.
Bad weather can also be a factor to cause delay.
Even though we try our best to dispatch the items to you asap, courier companies doesn’t work on weekends or other holidays. So it may cause the delay, too.
D.Insufficient shipping information.
Without complete address, we cannot arrange to dispatch the item to you correctly. Moreover, please also attach your tel#. It is helpful for courier company to contact you when the item reaches your location.
E.Other unexpected factors
such as shipping lost and traffic accident that we never expect.